We offer a 30 day return policy on all new instruments, and 7 days for used and vintage items. If buyer chooses to return instrument, please contact us within the 30 or 7 days after you receive the item in order to qualify.
After 30 days, all sales are final. No returns on personal items, including (but not limited to): software, books, DVDs, in-ear monitors, reeds, mouthpieces, harmonicas and any item that may come into contact with mouth, ears or nose.
Buyer is responsible for all shipping costs. If buyers order included free shipping, the buyer will be refunded order amount, less Spicer's Music LLC original shipping cost.
Merchandise and packaging must be in the same condition as when received for a refund to be applied. If it appears that the item has been altered from the state it was shipped in or purchased from our physical store, Spicer's Music LLC reserves the right to refuse refund. This includes, improper use of instrument or effect pedal, modification to instrument or guitar pedal, or any other form of permanently altering the instrument or guitar pedal. Refund will be issued upon inspection of the instrument or other purchase.